Question 1

Is VA Field Manual a Veterans Service Organization (VSO)?

Accepted Answer

No. VA Field Manual is not a VSO, attorney, or VA-accredited representative. We are an unofficial educational tool. For your specific claim, work with an accredited VSO under 38 CFR § 14.629 (DAV, VFW, American Legion file claims for free).

Question 2

Do you sell my data?

Accepted Answer

No. We never sell your data. We don't track you, don't accept document uploads, and don't have user accounts. Everything you enter is stored on your device only. This is architectural, not just policy — there's no server-side database for us to sell from.

Question 3

How much does it cost?

Accepted Answer

Free tier includes the calculator, AI awareness guide, portal guide, FAQ, and privacy info. Pro is $19 per month, $149 per year, or $299 one-time lifetime. There is also a 7-day free trial that requires no credit card.

Question 4

Do I need to upload my medical records?

Accepted Answer

No. We deliberately don't accept document uploads. Other AI tools require records uploads to function — we use a curated symptom database and on-device logic instead. This keeps us out of HIPAA scope and protects your records.